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Adventure Awaits
We’re delighted you’re traveling with Onward!
Please read this page for helpful tips and links.
Onward, traveler. Pack your bags, spin your globe, prepare to explore. Learn about a place, enhance your craft, live what you love.
TRAVELER QUESTIONNAIRE
2025 Travelers
Please fill out our Traveler Questionnaire – a simple Google form – to share some more info about your preferences and requests. Our tours are small and personalized and we appreciate any info you provide.
PRE TRIP NOTES
Onward will snail mail luggage tags and pre-travel notes (including arrival and departure logistics, a traveler directory, and packing notes) one to two months before your tour.
At that time we’ll also encourage you to download WhatsApp as we use this international messaging app to communicate on tour.
A few days before your tour, we’ll email a detailed daily itinerary for your reference and hand out a final hard copy when your adventure commences.
TRIP INSURANCE
We recommend that you purchase a travel protection plan to help protect you and your travel investment against the unexpected. You may also have trip insurance through your credit card. We can assist with general questions but to enroll or get specifics, contact Travelex directly. Please use Onward’s location number 32-0704.
Please review Travelex’s COVID policies. In a nutshell, it does cover you if you or a family member contracts COVID before or during the tour, but it does not cover global events (i.e. a travel ban) or cancellation because of fear of travel. Read more here: www.travelexinsurance.com/covid19.
TRAVEL CREDIT CARD
MAKE A PAYMENT
Ready to pay an invoice?
~Checks, payable to Onward Travel LLC, may be sent to 32 Crist Lane Walden NY 12586
~Onward Travel accepts Zelle payments – transfer money bank to bank free and fast. Send to molly@onwardtravel.co.
~Credit card payments are happily accepted but a nonrefundable 3% fee applies. Payments may be made by clicking below and the fee will be automatically applied. Use password ONWARD to access the payment page.
AIRFARE
Please confirm your tour is a “go” before booking nonrefundable airfare. Once you book, please forward your air itinerary to letsgo@onwardtravel.co.
If you’d like assistance booking a flight, please email letsgo@onwardtravel.co.
CANCELLATION POLICY
We hope your plans don’t change, but in the event they do please take note of the cancellation policy. We include the policy on the tour registration form and you can view the terms below.
PASSPORT
The wait to get a new or renewed passport is currently about 6–9 weeks. Make sure your passport has at least 3-6 months validity beyond your date of travel. View the US Department of State’s travel site for more info.
COVID-19 Considerations
We no longer have a formal Covid policy. Our priority is always the wellbeing of our travelers, especially when it comes to health and safety. We will require any travelers feeling ill or presenting cold/flu-like symptoms to mask up when in close proximity with the group to help prevent spread of illness.
